Our Service Operations department has a full time Analyst position available for someone with strong analytical and detail-oriented aptitude in our east Knoxville location. Responsible for extracting/interpreting data from technical business systems to provide accurate metrics, reports & analyses for Service Ops while providing insights & proposing initiatives. Acts as link between Service personnel and IT dept to improve processes & resolve technical system issues. Some travel involved to install communication software on customer eqpt as needed.
Requires college degree in computer field (or equivalent relevant work exp) w/2 yrs exp in data analytics using MS Office products, pivot tables & queries. Familiarity with AS/400, Caterpillar eqpt & DBS preferred. Excellent verbal communication & interpersonal skills required. Must pass background check, physical & drug test.
To be considered, submittals must reference job title and be received by 1/19/18. Send to:
PO Box 14802
Knoxville, TN 37914
Fax: 865 595 1049
Location/Region: Knoxville, TN (US - 37914)